Your Privacy is Our Priority
Excel Trading Group, ("ETG") is committed to safeguarding the personal information that you provide us. This Privacy Policy describes how we handle and protect personal information we collect about individuals, such as you, who apply for and/or receive our products and services. The provisions of this notice apply to former customers as well as our current customers.
Why and How We Collect Personal Information
When you apply for or maintain an account with ETG, we collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you, and providing customer service. The personal information we collect about you includes:
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information you provide to us on applications and other forms, such as your name, address, date of birth, social security number, occupation, assets, and income
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information we receive from consumer reporting agencies, such as your credit history and creditworthiness, and other entities not affiliated with ETG
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information you provide to us to verify your identity, such as a passport, or received from other entities not affiliated with ETG
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"cookies" are small text files consisting of encrypted information assigned to a computer's browser. Cookies do not collect or transmit your personal information. For users of the non-public areas of our website or electronic trading platforms that require a User ID or password, ETG may use cookies to identify you so that you do not have to input your password multiple times as you navigate our site. ETG may also use cookies for administrative purposes, such as to maintain security on our site
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by registering for a Free Site Membership with "the Company", you grant us permission to send you our Daily Market Commentary and occasional futures related messages. All email services are accompanied by an opt out and/or unsubscribe message
How We Protect Personal Information
We limit access to your personal information to those employees who need to know in order to conduct our business, service your account, and help you accomplish your financial objectives, such as providing you with a broad range of products and services. Our employees are required to maintain and protect the confidentiality of your personal information and must follow established procedures to do so. We maintain physical, electronic, and procedural safeguards to protect your personal information. We do not rent or sell your name or personal information to anyone.
Information we may share about our Customers
ETG will not sell personal information regarding our current or former customers. We may share personal information about our current and former customers with our affiliated companies and service providers around the world. (ETG affiliated companies include our subsidiaries, foreign correspondents and branch offices.) In either case, your personal information will remain subject to the strictest confidentiality protections.
Disclosure to Non-Affiliated Third Parties
To the extent that we may engage unaffiliated companies to assist in providing services on our web site, such providers will be subject to stringent contractual requirements to maintain the confidentiality of any personal information they may obtain in connection with the performance of their services for us. We will make every effort to make sure that they receive the minimum amount of personal information necessary and will be allowed to retain that information only for as long as necessary in order to provide such services. Such service providers will only be allowed to use personal information in the course of providing services to ETG and only for the purposes that we authorize.
Also, we may disclose personal information with non-affiliated companies and regulatory authorities as permitted or required by applicable law. For example, we may disclose personal information to cooperate with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property. Except as described in this privacy policy, we will not use your personal information for any other purpose unless we describe how such information will be used at the time you disclose it to us or we obtain your permission to do so.
Accessing and Revisiting Your Personal Information
We endeavor to keep our customer files complete and accurate. We will give you reasonable access to the information we have about you. Most of this information is contained in account statements that you receive from us and applications that you submit to obtain our products and services. We encourage you to review this information and notify us if you believe any information should be corrected or updated. If you have a question or concern about your personal information or this privacy notice, please contact your ETG representative. |
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